Technical Support Analyst

Description:

Post Date：August 29, 2022

Legal Business Name: Bayshore Financial Group Inc.

Salary: $40.85 per hour

Terms of Employment: full time, 35 hours per week, permanent

Vacancy: 1

Start Date: Starts as soon as possible

Tasks:

Providing technical support to our team and customers, troubleshooting issues as they arise.
Resolving system malfunctions, ensuring minimal disruption to business operations.
Recommending improvements to existing tech procedures and policies to enhance operational efficiency.
Maintaining and improving the performance of existing software, ensuring all updates and patches are applied as necessary.
Assisting in the training of staff on the use of technical systems and software, providing clear instruction and support.
Testing and evaluating new technology for potential implementation in the business, helping keep us at the forefront of the industry.
Clearly and regularly communicating with management and technical support colleagues, ensuring a smooth flow of information.

Qualifications:

At Least 3 years Help Desk experience
working knowledge of fundamental operations of relevant software, hardware and other equipment
knowledge of relevant call tracking applications

Health Benefits:

Dental plan
Health care plan
Vision care benefits

Employment groups:

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Older workers, Veterans, Visible minorities, Youth Who can apply to this job?

Consider applying to this job if:

You are a Canadian citizen or a permanent resident of Canada.

You have a valid Canadian work permit.

Priority will be given to those who are authorized to work in Canada. If you are not, please be aware that the employer may not respond to your application.